Current Vacancies

Desktop Support Administrator

Pretoria Branch (Tshwane)

Salary – Market Related


  • Dealing with hardware and application support queries and issues reported to the support desk and escalated to the IT Manager.
  • Provide user data and application recovery
  • Email account administration, i.e., account creation and management and distribution lists
  • User account administration, i.e., account creation and management and password resets on Active Directory
  • Use diagnostic tools to troubleshoot problems associated with network connectivity, and workstation hardware/software
  • Use tools and methodologies to load, copy and customize operating system configurations for deployment
  • Provides backup support and assistance to the IT Manager as needed
  • Responsible for tracking hardware and software inventory
  • Familiarize end users on basic software, hardware and peripheral device operation
  • Take ownership and responsibility of queries, issues and problems assigned by the IT Manager
  • Works with vendor support contacts to resolve technical issues within the desktop environment
  • Works with other IT team members regarding new branch builds and upgrades
  • Dealing with queries by following departmental procedures for fault resolution
  • Operates within, enforces, and suggests modifications and additions to desktop standards and guidelines
  • Arranges for and/or prepares equipment for shipping/receiving
  • Maintains I.T. records and tracking for area of responsibility is approved by LGR Incorporated
  • Ensures that supported customer accurately completes the approved work request with the date and time of submission
  • Develop sound understanding of IT operations and related applications and IT systems as well as business related processes and procedures
  • Develop technical knowledge of each system within company profile and specialised knowledge of certain nominated areas
  • Maintain adequate knowledge of operating systems and application software used to provide a high level of support
  • Maintains and consistently demonstrates a general knowledge of company guidelines, processes, practices and procedures


  • Good communication, ability to report back on issues & internally on progress
  • Good interpersonal skills, ability to get along with staff & service providers
  • Time management
  • Ability to prioritise & multi-task
  • Organised and neat
  • Excellent problem solving skills
  • Reliable
  • Good health & physical fit
  • Willingness to learn & take initiative
  • Work under stress/pressure
  • Ability to work overtime


  • Matric / Grade 12
  • Licence & own transport
  • 3-5 years minimum desktop support experience
  • Knowledge of legal collections and VoIP dialers would be preferable

Candidate Attorney - 2022 Applicants

Pretoria Branch (Tshwane)

Availability: 2022

Salary – Market Related

Job Types: Part-time, Contract


  • Completed LLB
  • Completed PLT (Advantage)
  • Basic computer skills (Microsoft Office)
  • Must be willing to work overtime

To apply, contact Ergasia Placements

*All applications are treated confidentially and will be considered on merit.